Join Our Team at MediaNet AV
Job Description:
MediaNet AV is seeking a full-time Installation Technician. We are a dynamic and innovative company dedicated to professional audio, video, and lighting solutions. Join a collaborative, supportive, and growth-oriented work environment where your contributions are valued. Explore opportunities for professional development and diverse, exciting projects in the AV industry.
Role Overview
The Installation Technician is responsible for:
- Assisting with installation projects
- Supporting customer training post-installation
- Providing ongoing customer support
Key Responsibilities
Installation
- Assist in on-site technical reviews and documentation.
- Support installation according to system designs and Statements of Work (SOWs).
- Assist with cable scheduling, planning, and installation tasks.
- Safely install AV equipment (speakers, projectors, displays, etc.).
- Terminate low-voltage cabling (coaxial, network, audio, speaker cables).
Q-SYS Systems Support
- Assist with basic Q-SYS system configurations and installations.
- Support integration of Q-SYS components within system designs.
Documentation & Review
- Assist in the preparation of documentation and system configurations.
- Support accuracy and functionality checks during installation.
Schematics & Cable Scheduling
- Assist with creating detailed schematics and cable schedules.
- Accurately document cable paths and connections.
Training Support
- Assist with training sessions on installed systems.
- Prepare troubleshooting documents and user guides.
- Provide on-site assistance and support during training.
Customer Support
- Respond promptly to customer inquiries (same day for calls, within 24 hours for emails).
- Assist in resolving customer support issues and service calls.
Post-Installation Duties
- Support the creation of final schematics and documentation.
- Ensure documentation provided to customers is complete and accurate.
Personal and Professional Growth
- Set monthly and yearly professional growth goals.
- Continuously pursue learning and improvement opportunities.
The ideal candidate will have: A solid technical background, strong communication skills, and the ability to work both independently and collaboratively. Attention to detail, proactive behavior, and commitment to excellent customer service are essential.
Job Description:
MediaNet AV is seeking a full-time Lead Installation Technician. We are a dynamic and innovative company dedicated to professional audio, video, and lighting solutions. Join a collaborative, supportive, and growth-oriented work environment where your contributions are valued. Explore opportunities for professional development and diverse, exciting projects in the AV industry.
Role Overview
The Lead Installation Technician is responsible for:
- Managing installation projects
- Training customers post-installation
- Providing ongoing customer support
Key Responsibilities
Installation
- Perform on-site technical reviews to design training guides.
- Review system designs and Statements of Work (SOWs).
- Provide preliminary programming for Q-SYS and IP products.
- Assist with cable scheduling, planning, and installation tasks.
- Ensure safe, secure installations for AV equipment (speakers, projectors, displays, etc.).
- Proficiently terminate low-voltage cabling (coaxial, network, audio, speaker cables).
Q-SYS Design
- Develop and review Q-SYS system designs.
- Integrate Q-SYS components into overall system designs.
Design & Review
- Conduct reviews to ensure system accuracy and functionality.
- Prepare documentation and configurations.
Schematics & Cable Scheduling
- Create detailed schematics and cable schedules.
- Document cable paths and connections accurately.
Training
- Provide comprehensive training on installed systems.
- Create checklists and troubleshooting documents for volunteers.
- Perform on-site assistance and training as needed.
Customer Support
- Respond to customer inquiries promptly (same day for calls, 24 hours for emails).
- Provide support for complex service calls as needed.
Post-Installation Duties
- Create and provide final schematics and cable schedules to customers.
- Ensure all documentation is accurate and complete.
Personal and Professional Growth
- Set monthly and yearly goals for growth.
- Continuously seek opportunities for improvement.
The ideal candidate will have: A strong technical background, excellent communication skills, and the ability to work independently and collaboratively. Detail orientation, proactivity, and dedication to customer service are key qualities.
Job Description:
Role Overview
The External Sales Representative is responsible for driving sales growth by identifying and securing new business opportunities in the Audio, Video, and Lighting (AVL) installation industry. This role involves building strong relationships with clients, understanding their needs, and developing innovative solutions that align with client goals. The position requires a proactive approach to sales, excellent communication skills, and a deep understanding of AVL products and services.
Key Responsibilities
Business Development
- Identify and pursue new sales leads and prospects in the AVL market.
- Develop and maintain a robust pipeline of opportunities.
- Research and understand market trends to identify potential growth areas.
Client Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Conduct client meetings to understand their AVL needs and requirements.
- Provide exceptional customer service and follow-up support.
Sales Strategy and Planning
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Prepare and present sales proposals and quotations to clients.
Product Knowledge
- Maintain in-depth knowledge of MediaNet AV's products and services.
- Stay updated on the latest AVL technologies and industry developments.
- Educate clients on product features, benefits, and technical specifications.
Reporting and Documentation
- Track and report on sales activities and results to the Sales Manager.
- Maintain accurate records of client interactions and sales processes.
- Provide feedback on market trends and client needs to inform product development.
Team Collaboration
- Work closely with the project management and technical teams to ensure client needs are met.
- Coordinate with the installation team for seamless project execution.
- Participate in team meetings and contribute to sales planning activities.
Qualifications
- Proven experience in sales, preferably in the AVL or related industry.
- Strong understanding of audio, video, and lighting systems.
- Excellent communication and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel as needed.
Benefits
- Competitive base salary plus commission structure.
- 401(k) plan with company match.
- Health, vision, and dental insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
Join Our Team
If you are a driven sales professional with a passion for audio, video, and lighting technology, and you excel at building client relationships, we invite you to apply for the External Sales Representative position at MediaNet AV.
Job Details
- Job Type: Full-time
- Salary: Base salary plus commission
Job Description:
Role Overview
The External Sales Representative is responsible for driving sales growth by identifying and securing new business opportunities in the Audio, Video, and Lighting (AVL) installation industry. This role involves building strong relationships with clients, understanding their needs, and developing innovative solutions that align with client goals. The position requires a proactive approach to sales, excellent communication skills, and a deep understanding of AVL products and services.
Key Responsibilities
Business Development
- Identify and pursue new sales leads and prospects in the AVL market.
- Develop and maintain a robust pipeline of opportunities.
- Research and understand market trends to identify potential growth areas.
Client Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Conduct client meetings to understand their AVL needs and requirements.
- Provide exceptional customer service and follow-up support.
Sales Strategy and Planning
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Prepare and present sales proposals and quotations to clients.
Product Knowledge
- Maintain in-depth knowledge of MediaNet AV's products and services.
- Stay updated on the latest AVL technologies and industry developments.
- Educate clients on product features, benefits, and technical specifications.
Reporting and Documentation
- Track and report on sales activities and results to the Sales Manager.
- Maintain accurate records of client interactions and sales processes.
- Provide feedback on market trends and client needs to inform product development.
Team Collaboration
- Work closely with the project management and technical teams to ensure client needs are met.
- Coordinate with the installation team for seamless project execution.
- Participate in team meetings and contribute to sales planning activities.
Qualifications
- Proven experience in sales, preferably in the AVL or related industry.
- Strong understanding of audio, video, and lighting systems.
- Excellent communication and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel as needed.
Benefits
- Competitive base salary plus commission structure.
- 401(k) plan with company match.
- Health, vision, and dental insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
Join Our Team
If you are a driven sales professional with a passion for audio, video, and lighting technology, and you excel at building client relationships, we invite you to apply for the External Sales Representative position at MediaNet AV.
Job Details
- Job Type: Full-time
- Salary: Base salary plus commission
