Join Our Team at MediaNet AV
Job Description:
MediaNet AV is seeking a full-time Installation Technician. We are a dynamic and innovative company dedicated to professional audio, video, and lighting solutions. Join a collaborative, supportive, and growth-oriented work environment where your contributions are valued. Explore opportunities for professional development and diverse, exciting projects in the AV industry.
Role Overview
The Installation Technician is responsible for:
- Assisting with installation projects
- Supporting customer training post-installation
- Providing ongoing customer support
Key Responsibilities
Installation
- Assist in on-site technical reviews and documentation.
- Support installation according to system designs and Statements of Work (SOWs).
- Assist with cable scheduling, planning, and installation tasks.
- Safely install AV equipment (speakers, projectors, displays, etc.).
- Terminate low-voltage cabling (coaxial, network, audio, speaker cables).
Q-SYS Systems Support
- Assist with basic Q-SYS system configurations and installations.
- Support integration of Q-SYS components within system designs.
Documentation & Review
- Assist in the preparation of documentation and system configurations.
- Support accuracy and functionality checks during installation.
Schematics & Cable Scheduling
- Assist with creating detailed schematics and cable schedules.
- Accurately document cable paths and connections.
Training Support
- Assist with training sessions on installed systems.
- Prepare troubleshooting documents and user guides.
- Provide on-site assistance and support during training.
Customer Support
- Respond promptly to customer inquiries (same day for calls, within 24 hours for emails).
- Assist in resolving customer support issues and service calls.
Post-Installation Duties
- Support the creation of final schematics and documentation.
- Ensure documentation provided to customers is complete and accurate.
Personal and Professional Growth
- Set monthly and yearly professional growth goals.
- Continuously pursue learning and improvement opportunities.
The ideal candidate will have: A solid technical background, strong communication skills, and the ability to work both independently and collaboratively. Attention to detail, proactive behavior, and commitment to excellent customer service are essential.
Job Description:
Job Description: Programming and Installation Technician
Company: MediaNet AV
Employment Type: Full-Time
About MediaNet AV
MediaNet AV is a dynamic and innovative company committed to excellence in professional audio, video, and lighting solutions. We pride ourselves on fostering a collaborative, supportive, and growth-oriented work environment where each team member's contributions are valued. At MediaNet AV, you’ll find opportunities for professional development, exciting and diverse projects, and a culture that promotes creativity and teamwork. Join us and be part of a team dedicated to delivering top-notch service and cutting-edge solutions in the AV industry.
Role Overview
The Programming and Installation Technician is responsible for assisting with installation projects, programming system components, training customers post-installation, and providing ongoing hardware and system support. This position requires strong technical expertise in AV installation and programming, attention to detail, and a commitment to outstanding customer service.
Key Responsibilities
Installation
- Perform on-site technical process reviews before installation to design customer training guides.
- Review system designs and Statements of Work (SOWs) and prepare for upcoming projects.
- Provide preliminary programming for system components, particularly Q-SYS and IP-based products.
- Assist with cable scheduling, cable path planning, and installation of AV systems.
- Safely hang and rig speakers, projectors, LED and projection screens, displays, and other AV equipment, following industry standards.
- Terminate low-voltage cabling (coaxial, network, audio, and speaker cables) using BNC, XLR, and RJ45 connectors to ensure reliable, high-quality connections.
Q-SYS System Design
- Develop and review Q-SYS system designs for various projects.
- Ensure proper programming, configuration, and integration of Q-SYS components into the overall AV system.
Design & Review
- Conduct detailed reviews of system designs to ensure accuracy, functionality, and alignment with client requirements.
- Prepare necessary documentation, programming configurations, and updates based on design evaluations.
Schematics & Cable Scheduling
- Create detailed schematics and cable schedules for each project.
- Document cable paths, terminations, and system configurations accurately and thoroughly.
Training
- Provide comprehensive on-site training to customers on the operation of installed systems.
- Create user-friendly checklists and troubleshooting guides to empower volunteers and minimize future service calls.
- Assist customers on-site as needed during training sessions and initial system use.
Customer Support and Corporate AV Support
- Support our corporate customers with on site support 2 days/week and additionally as needed.
- Respond to customer phone calls the same day when possible.
- Respond to company or customer emails within 24 hours of receipt.
- Provide support on complex service calls and assist support technicians as needed.
Post-Installation Duties
- Finalize and deliver complete schematics, cable schedules, and documentation to customers after installation.
- Ensure all system documentation is clear, accurate, and easy for the customer to use.
Personal and Professional Growth
- Set monthly and yearly goals for personal development and job performance improvement.
- Continuously seek opportunities for professional development and skill enhancement.
Additional Responsibilities
- Perform other duties as assigned by the Project Manager or Owner of MediaNet AV.
Reporting Structure
Reports directly to the Project Manager.
Qualifications
- Strong technical background in AV systems installation and programming.
- Expertise with Q-SYS systems and IP-based AV products.
- Skilled in rigging, mounting, and terminating AV equipment and low-voltage cabling.
- Ability to read and interpret technical schematics, cable schedules, and system diagrams.
- Excellent communication and customer service skills.
- Strong attention to detail, problem-solving abilities, and proactive work ethic.
- Ability to work independently and collaboratively within a team environment.
Ready to make a real impact delivering cutting-edge AV solutions? Join the MediaNet AV team and grow your career with us!
Job Description:
Job Title: AV Intern
Location: Stow, OH (with occasional travel to job sites across Northeast Ohio)
Reports To: Installation & Operations Director
About MediaNet AV:
MediaNet AV is a growing audio-visual integration company with offices in Stow, OH and Rochester, NY. We specialize in the design, installation, and support of custom AV systems for Houses of Worship, corporate clients, educational institutions, and municipalities. Our projects range from conference rooms and training centers to large-scale display systems and hybrid meeting spaces.
We’re a team of creative problem-solvers who love technology and take pride in delivering high-quality, user-friendly solutions.
Position Summary:
The MediaNet AV Intern will gain hands-on experience in both the technical and business aspects of a modern AV integration firm. This paid internship offers a unique opportunity to work alongside our field installation team on job sites, while also supporting business operations from our corporate office. The ideal candidate is dependable, curious, and eager to learn.
Key Responsibilities:
Field Support (Installation Team):
- Assist technicians with staging equipment, running cable, mounting devices, and labeling gear
- Help load and unload vans with tools and AV equipment
- Maintain a clean and organized job site environment
- Learn to use basic tools and safely follow installation procedures
- Observe and assist with system testing and troubleshooting
Office & Business Operations Support:
- Assist with inventory organization, shipping/receiving, and staging for upcoming jobs
- Support the preparation of documentation, client folders, and product manuals
- Perform light administrative work such as scanning, filing, and data entry
- Help coordinate marketing materials, social media content, or event prep (as needed)
- Participate in internal meetings and training sessions to understand project flow and business operations
Qualifications:
- College school junior/senior or college student (preferred focus in AV, IT, engineering, business, or communications)
- Interest in audio-visual technology, project work, or business operations
- Willingness to work both in the office and on job sites, sometimes early mornings
- Ability to lift up to 50 lbs and be on your feet for extended periods
- Reliable transportation to our Stow office; company vehicles used for job site travel
- Strong communication skills and a positive, team-oriented attitude
Schedule & Compensation:
Paid hourly
Internship runs June to August to coordinate with the students summer schedule.
To Apply:
Please fill out the contact form and upload your resume.
We look forward to hearing from you!
Job Description:
MediaNet AV is seeking a full-time Lead Installation Technician. We are a dynamic and innovative company dedicated to professional audio, video, and lighting solutions. Join a collaborative, supportive, and growth-oriented work environment where your contributions are valued. Explore opportunities for professional development and diverse, exciting projects in the AV industry.
Role Overview
The Lead Installation Technician is responsible for:
- Managing installation projects
- Training customers post-installation
- Providing ongoing customer support
Key Responsibilities
Installation
- Perform on-site technical reviews to design training guides.
- Review system designs and Statements of Work (SOWs).
- Provide preliminary programming for Q-SYS and IP products.
- Assist with cable scheduling, planning, and installation tasks.
- Ensure safe, secure installations for AV equipment (speakers, projectors, displays, etc.).
- Proficiently terminate low-voltage cabling (coaxial, network, audio, speaker cables).
Q-SYS Design
- Develop and review Q-SYS system designs.
- Integrate Q-SYS components into overall system designs.
Design & Review
- Conduct reviews to ensure system accuracy and functionality.
- Prepare documentation and configurations.
Schematics & Cable Scheduling
- Create detailed schematics and cable schedules.
- Document cable paths and connections accurately.
Training
- Provide comprehensive training on installed systems.
- Create checklists and troubleshooting documents for volunteers.
- Perform on-site assistance and training as needed.
Customer Support
- Respond to customer inquiries promptly (same day for calls, 24 hours for emails).
- Provide support for complex service calls as needed.
Post-Installation Duties
- Create and provide final schematics and cable schedules to customers.
- Ensure all documentation is accurate and complete.
Personal and Professional Growth
- Set monthly and yearly goals for growth.
- Continuously seek opportunities for improvement.
The ideal candidate will have: A strong technical background, excellent communication skills, and the ability to work independently and collaboratively. Detail orientation, proactivity, and dedication to customer service are key qualities.
Job Description:
Role Overview
The External Sales Representative is responsible for driving sales growth by identifying and securing new business opportunities in the Audio, Video, and Lighting (AVL) installation industry. This role involves building strong relationships with clients, understanding their needs, and developing innovative solutions that align with client goals. The position requires a proactive approach to sales, excellent communication skills, and a deep understanding of AVL products and services.
Key Responsibilities
Business Development
- Identify and pursue new sales leads and prospects in the AVL market.
- Develop and maintain a robust pipeline of opportunities.
- Research and understand market trends to identify potential growth areas.
Client Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Conduct client meetings to understand their AVL needs and requirements.
- Provide exceptional customer service and follow-up support.
Sales Strategy and Planning
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Prepare and present sales proposals and quotations to clients.
Product Knowledge
- Maintain in-depth knowledge of MediaNet AV's products and services.
- Stay updated on the latest AVL technologies and industry developments.
- Educate clients on product features, benefits, and technical specifications.
Reporting and Documentation
- Track and report on sales activities and results to the Sales Manager.
- Maintain accurate records of client interactions and sales processes.
- Provide feedback on market trends and client needs to inform product development.
Team Collaboration
- Work closely with the project management and technical teams to ensure client needs are met.
- Coordinate with the installation team for seamless project execution.
- Participate in team meetings and contribute to sales planning activities.
Qualifications
- Proven experience in sales, preferably in the AVL or related industry.
- Strong understanding of audio, video, and lighting systems.
- Excellent communication and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel as needed.
Benefits
- Competitive base salary plus commission structure.
- 401(k) plan with company match.
- Health, vision, and dental insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
Join Our Team
If you are a driven sales professional with a passion for audio, video, and lighting technology, and you excel at building client relationships, we invite you to apply for the External Sales Representative position at MediaNet AV.
Job Details
- Job Type: Full-time
- Salary: Base salary plus commission
Job Description:
Role Overview
The External Sales Representative is responsible for driving sales growth by identifying and securing new business opportunities in the Audio, Video, and Lighting (AVL) installation industry. This role involves building strong relationships with clients, understanding their needs, and developing innovative solutions that align with client goals. The position requires a proactive approach to sales, excellent communication skills, and a deep understanding of AVL products and services.
Key Responsibilities
Business Development
- Identify and pursue new sales leads and prospects in the AVL market.
- Develop and maintain a robust pipeline of opportunities.
- Research and understand market trends to identify potential growth areas.
Client Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Conduct client meetings to understand their AVL needs and requirements.
- Provide exceptional customer service and follow-up support.
Sales Strategy and Planning
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Prepare and present sales proposals and quotations to clients.
Product Knowledge
- Maintain in-depth knowledge of MediaNet AV's products and services.
- Stay updated on the latest AVL technologies and industry developments.
- Educate clients on product features, benefits, and technical specifications.
Reporting and Documentation
- Track and report on sales activities and results to the Sales Manager.
- Maintain accurate records of client interactions and sales processes.
- Provide feedback on market trends and client needs to inform product development.
Team Collaboration
- Work closely with the project management and technical teams to ensure client needs are met.
- Coordinate with the installation team for seamless project execution.
- Participate in team meetings and contribute to sales planning activities.
Qualifications
- Proven experience in sales, preferably in the AVL or related industry.
- Strong understanding of audio, video, and lighting systems.
- Excellent communication and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel as needed.
Benefits
- Competitive base salary plus commission structure.
- 401(k) plan with company match.
- Health, vision, and dental insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
Join Our Team
If you are a driven sales professional with a passion for audio, video, and lighting technology, and you excel at building client relationships, we invite you to apply for the External Sales Representative position at MediaNet AV.
Job Details
- Job Type: Full-time
- Salary: Base salary plus commission
