Join Our Team at MediaNet AV
Job Description:
MediaNet AV is seeking a full-time Lead Installation Technician. We are a dynamic and innovative company dedicated to professional audio, video, and lighting solutions. This leadership position is ideal for an experienced AV professional who is ready to take ownership of projects, mentor team members, and ensure installations meet the highest standards. Join a collaborative, supportive, and growth-oriented work environment where your contributions are valued and your expertise is recognized.
Role Overview
The Lead Installation Technician is responsible for:
- Leading installation projects from start to finish
- Supervising installation team members
- Conducting customer training post-installation
- Providing expert-level ongoing customer support
Key Responsibilities
Leadership & Oversight
- Lead on-site technical reviews and ensure project accuracy.
- Oversee installation teams to ensure work meets MediaNet AV standards.
- Mentor junior technicians and provide hands-on training.
Installation
- Execute and oversee installations according to system designs and Statements of Work (SOWs).
- Plan, manage, and perform cable scheduling, routing, and terminations.
- Safely install and commission AV equipment (speakers, projectors, displays, etc.).
Q-SYS Systems & Integration
- Lead Q-SYS system configurations and ensure successful integration.
- Collaborate with engineers to optimize system performance.
Documentation & Review
- Prepare accurate project documentation and schematics.
- Ensure system testing and quality checks are thoroughly completed.
Customer Training & Support
- Lead customer training sessions on installed systems.
- Provide clear troubleshooting documentation and user guides.
- Act as a primary contact for post-installation customer support.
Post-Installation Duties
- Deliver final documentation and ensure all systems are fully functional.
- Conduct final walkthroughs with clients to ensure satisfaction.
The ideal candidate will have: Proven hands-on experience in AVL installations, a strong technical background, and prior leadership or supervisory experience. Excellent communication skills, attention to detail, and a commitment to delivering exceptional customer service are essential. Candidates should be comfortable working independently, leading teams on-site, and ensuring project success from planning to hand-off.
Job Description:
MediaNet AV is seeking a full-time Lead Installation Technician. We are a dynamic and innovative company dedicated to professional audio, video, and lighting solutions. Join a collaborative, supportive, and growth-oriented work environment where your contributions are valued. Explore opportunities for professional development and diverse, exciting projects in the AV industry.
Role Overview
The Lead Installation Technician is responsible for:
- Managing installation projects
- Training customers post-installation
- Providing ongoing customer support
Key Responsibilities
Installation
- Perform on-site technical reviews to design training guides.
- Review system designs and Statements of Work (SOWs).
- Provide preliminary programming for Q-SYS and IP products.
- Assist with cable scheduling, planning, and installation tasks.
- Ensure safe, secure installations for AV equipment (speakers, projectors, displays, etc.).
- Proficiently terminate low-voltage cabling (coaxial, network, audio, speaker cables).
Q-SYS Design
- Develop and review Q-SYS system designs.
- Integrate Q-SYS components into overall system designs.
Design & Review
- Conduct reviews to ensure system accuracy and functionality.
- Prepare documentation and configurations.
Schematics & Cable Scheduling
- Create detailed schematics and cable schedules.
- Document cable paths and connections accurately.
Training
- Provide comprehensive training on installed systems.
- Create checklists and troubleshooting documents for volunteers.
- Perform on-site assistance and training as needed.
Customer Support
- Respond to customer inquiries promptly (same day for calls, 24 hours for emails).
- Provide support for complex service calls as needed.
Post-Installation Duties
- Create and provide final schematics and cable schedules to customers.
- Ensure all documentation is accurate and complete.
Personal and Professional Growth
- Set monthly and yearly goals for growth.
- Continuously seek opportunities for improvement.
The ideal candidate will have: A strong technical background, excellent communication skills, and the ability to work independently and collaboratively. Detail orientation, proactivity, and dedication to customer service are key qualities.
Job Description:
Role Overview
The External Sales Representative is responsible for driving sales growth by identifying and securing new business opportunities in the Audio, Video, and Lighting (AVL) installation industry. This role involves building strong relationships with clients, understanding their needs, and developing innovative solutions that align with client goals. The position requires a proactive approach to sales, excellent communication skills, and a deep understanding of AVL products and services.
Key Responsibilities
Business Development
- Identify and pursue new sales leads and prospects in the AVL market.
- Develop and maintain a robust pipeline of opportunities.
- Research and understand market trends to identify potential growth areas.
Client Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Conduct client meetings to understand their AVL needs and requirements.
- Provide exceptional customer service and follow-up support.
Sales Strategy and Planning
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Prepare and present sales proposals and quotations to clients.
Product Knowledge
- Maintain in-depth knowledge of MediaNet AV's products and services.
- Stay updated on the latest AVL technologies and industry developments.
- Educate clients on product features, benefits, and technical specifications.
Reporting and Documentation
- Track and report on sales activities and results to the Sales Manager.
- Maintain accurate records of client interactions and sales processes.
- Provide feedback on market trends and client needs to inform product development.
Team Collaboration
- Work closely with the project management and technical teams to ensure client needs are met.
- Coordinate with the installation team for seamless project execution.
- Participate in team meetings and contribute to sales planning activities.
Qualifications
- Proven experience in sales, preferably in the AVL or related industry.
- Strong understanding of audio, video, and lighting systems.
- Excellent communication and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel as needed.
Benefits
- Competitive base salary plus commission structure.
- 401(k) plan with company match.
- Health, vision, and dental insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
Join Our Team
If you are a driven sales professional with a passion for audio, video, and lighting technology, and you excel at building client relationships, we invite you to apply for the External Sales Representative position at MediaNet AV.
Job Details
- Job Type: Full-time
- Salary: Base salary plus commission
Job Description:
Role Overview
The External Sales Representative is responsible for driving sales growth by identifying and securing new business opportunities in the Audio, Video, and Lighting (AVL) installation industry. This role involves building strong relationships with clients, understanding their needs, and developing innovative solutions that align with client goals. The position requires a proactive approach to sales, excellent communication skills, and a deep understanding of AVL products and services.
Key Responsibilities
Business Development
- Identify and pursue new sales leads and prospects in the AVL market.
- Develop and maintain a robust pipeline of opportunities.
- Research and understand market trends to identify potential growth areas.
Client Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Conduct client meetings to understand their AVL needs and requirements.
- Provide exceptional customer service and follow-up support.
Sales Strategy and Planning
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Prepare and present sales proposals and quotations to clients.
Product Knowledge
- Maintain in-depth knowledge of MediaNet AV's products and services.
- Stay updated on the latest AVL technologies and industry developments.
- Educate clients on product features, benefits, and technical specifications.
Reporting and Documentation
- Track and report on sales activities and results to the Sales Manager.
- Maintain accurate records of client interactions and sales processes.
- Provide feedback on market trends and client needs to inform product development.
Team Collaboration
- Work closely with the project management and technical teams to ensure client needs are met.
- Coordinate with the installation team for seamless project execution.
- Participate in team meetings and contribute to sales planning activities.
Qualifications
- Proven experience in sales, preferably in the AVL or related industry.
- Strong understanding of audio, video, and lighting systems.
- Excellent communication and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel as needed.
Benefits
- Competitive base salary plus commission structure.
- 401(k) plan with company match.
- Health, vision, and dental insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
Join Our Team
If you are a driven sales professional with a passion for audio, video, and lighting technology, and you excel at building client relationships, we invite you to apply for the External Sales Representative position at MediaNet AV.
Job Details
- Job Type: Full-time
- Salary: Base salary plus commission
